Over the years, we have worked with a vast array of industries. This experience uniquely positions us to view the challenges each faces with multiple perspectives. As we consult with police and fire departments, hospitals, manufacturers, customer service centers, transportation services, mines, municipal districts, utilities and financial service providers among others, we find that our proven solutions for one industry can often be adapted as a best practice for another industry to save money, improve service or productivity, and better meet customer needs.


Proper scheduling reduces your operating costs, improves your quality of service, and increases customer satisfaction without affecting employee morale. Coleman Consulting Group’s methodology and technology helps companies save millions of dollars every year. Change is not easy, but with a committed management team, a clear explanation of the business reasons for change, and involved employees who help to build the new solutions from appropriate models, it can be done.








Coleman Consulting Group is made up of a strong team of proven leaders from industry and academia. Most of our consultants are engineers with at least one post graduate degree and backgrounds in operations research, consulting and management of 24-hour operations. Our people are the backbone of Coleman Consulting Group. They are backed by years of experience – codified in training materials, processes, and databases that allow our engagement teams to provide the best solutions to our clients. The main goal of the management team is to support their success.


1101 5th Ave #345 San Rafael, CA 94901   |   888-823-0810  or 415-453-8500

  • Black LinkedIn Icon
  • Black Facebook Icon
  • Black Twitter Icon
  • Black Google+ Icon

© 2016 by Coleman Consulting Group

Jim Mertz - Senior Consultant

As an operations management executive and specialist Jim has been involved in the startup and growth of companies including Game Stop, CompUSA, and NextJet. With over three decades of operations management experience, Jim is well-versed in corporate growth challenges, employee work/life balance, management evaluation, inventory control, logistics and customer service issues. He has been responsible for several round the clock operations, call centers and been involved in multiple IPO events.