September 11, 2017

Many of us remember exactly what we were doing the moment we heard that U.S. was under attack on September 11, 2001. I was in my fourth year as a consultant. The day before I had put my pregnant wife and oldest son on a flight from Washington, D.C. t...

September 5, 2017

The question I am repeatedly asked as a shift schedule consultant is, “What is the best schedule?” I have an answer to that question, but most of the time I like to turn the question around and ask, “What do you think the best schedule might be?”


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