BACKGROUND

This small operations service center supporting FPL field operators has 10 employees working a 168-40 or a 42 schedule. Shifts range from 8-10-12, multicrew, unbalanced, both fixed and rotating. Days off are unpredictable and overtime is both voluntary and mandatory depending on circumstances. COVID-19 moved workers remote, but we were hired to bring stability and predictability to the schedule to increase efficiency and improve employee engagement. 

CASE STUDY:
     Florida Power & Light 

INDUSTRY:   Utilities 

EMPLOYEES: 10 full-time

 LOCATION : Palm Beach, FL 

​

THE CHALLENGE

nsert information about the challenges here

THE RESULTS

 Following an operational analysis, Coleman Consulting 

THE SOLUTION

Coleman identified improvements that could be designed and implemented 

"insert quote from someone at FPL "    

​