This small operations service center supporting FPL field operators has 10 employees working a 168-40 or a 42 schedule. Shifts range from 8-10-12, multicrew, unbalanced, both fixed and rotating. Days off are unpredictable and overtime is both voluntary and mandatory depending on circumstances. COVID-19 moved workers remote, but we were hired to bring stability and predictability to the schedule to increase efficiency and improve employee engagement.
Florida Power & Light
EMPLOYEES: 10 full-time
LOCATION : Palm Beach, FL
nsert information about the challenges here
Following an operational analysis, Coleman Consulting
Coleman identified improvements that could be designed and implemented
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