COMPANY PROFILE
At Coleman Consulting Group (CCG), we partner with organizations across industries –from manufacturing, food and beverage, and healthcare to public safety, utilities, government, and the arts. Our cross-industry experience allows us to adapt proven best practices to help clients reduce costs, improve productivity, enhance service, and meet the evolving needs of their organization and their customers.
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Our team includes industry experts, engineers, Lean Six Sigma experts, and former executives, bringing both strategic insight and practical experience. We specialize in operational assessment with the aim of designing and implementing solutions to achieve workforce optimization, improved labor relations, strategic communication, and effective change management – delivering solutions that are innovative, effective, and sustainable.
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We believe proper scheduling is the cornerstone of operational success. Done right, it lowers costs, raises service quality, boosts customer satisfaction, and improves employee morale. Backed by our proven methodology and technology, CCG has helped hundreds of organizations save millions annually. While change can be challenging, our approach – grounded in clear business rationale, leadership commitment, and employee involvement – ensures lasting results.
40 +
Years of
Experience
350,000+
Employees
Surveyed
750+
Clients
Served
OUR TEAM
Coleman Consulting Group is made up of a strong team of proven leaders from industry and academia. Our consultants bring diverse backgrounds in operations research, program management, data analysis, engineering, and management of 24-hour operations. Our subject matter experts are backed by years of experience, including Lean Six Sigma Green Belt, Black Belt and Master Black Belt certifications.
Mr. Pereira is an internationally recognized expert on work practices and the deployment of personnel in diverse situations. His experience covers vast workforce optimization issues – from scheduling and shift management to increasing employee satisfaction, morale and performance. Since 1994, Frank has worked with both union and non-union companies in organizational management and negotiations.
Mr. Juarez has more than 25 years of organizational development and operations management experience. Marco has helped companies save millions of dollars by implementing alternative schedules in more than 20 different states and five different countries.
Richard Coleman Ph.D. founded Coleman Consulting Group in 1984. Formerly, he was the Co-Director of the Stanford University Medical School Sleep Disorders Center and also had been a member of the Harvard Medical School faculty. He has authored 2 books, including The 24-Hour Business. Dr. Coleman has met with thousands of shift workers and implemented alternative work schedules in hundreds of organizations.
Ms. Donnell graduated from Georgia Institute of Technology with a degree in Chemical Engineering. Before joining the CCG team, she spent time working as an environmental engineer on groundwater remediation projects. Taylor is currently a Captain in the US Army Reserves and recently earned her Master's of Science in Environmental Management from Webster University.
As an operations management executive, Mr. Mertz has been involved in the startup and growth of companies including Game Stop, CompUSA, and NextJet. With over three decades of operations management experience, Jim is well-versed in corporate growth challenges, employee work/life balance, management evaluation, inventory control, logistics and customer service issues. Jim has worked as a program manager for several 24/7 operations, call centers and has been involved in multiple IPO events.
Mr. Kulp has a background in shift schedule design, change management, shiftworker health & safety training, and is a specialist in fatigue risk management. Kevin has analyzed and designed custom shift schedules and program managed hundreds of clients in health care, power generation, mining, petrochemical, and food & beverage industries.
Mr. Freud spent his career in manufacturing operations. Always a pioneer, Joe has led the implementation of cutting-edge strategies including World-Class Manufacturing, Lean and Six Sigma. Joe will always say that the real benefits of change are realized through the efforts of people with a passion for creating a Great-Place-To-Work environment.
Karin Darwin is a seasoned executive with extensive experience in manufacturing and strategic operations. She specializes in food, dairy, and infant formula supply chains, with expertise in ERP implementation, new product development, and commissioning large-scale manufacturing facilities. Skilled in cross-functional team leadership and organizational design, she has a proven track record of driving operational excellence.
Mr. Higgs is a veteran US Navy officer with over 20 years experience leading technical teams and activities in the Aerospace and Defense industry. Ron has worked with clients in several industries from startups to large corporations on leadership and organizational development, technical program management, and continuous improvement in the achievement of their business goals.
Ms. Leitten graduated from the University of Notre Dame with a degree in Civil Engineering. Before joining CCG, Victoria worked as a Program Manager for Clark Construction completing projects including the Salesforce Tower, Stanford Hospital, and the Avengers Campus at Disneyland.
Mr. Codega brings diverse regional and multi-national experience in both the public and private sectors, including strategic planning, deployment and continual improvement processes. Michael is a Six Sigma champion and has been a speaker and panelist at multiple Applied Lean conferences.
Ms. Diaz is a data driven analyst with a background in Biochemistry and Molecular Biology. Leslie is motivated by extrapolating data and is an expert at making informed decisions based on computation and collaboration working with teams.
Mr. Van Leuven brings Six Sigma Black Belt Certifications for Lean Manufacturing, is a certified Kaizen Facilitator, and Total Productive Maintenance certified. Thierry brings almost 20 years of experience in Continuous Improvement, with a focus on optimizing resources and processes to meet operational goals and customer requirements.
Greg Jordan is a dedicated public safety professional whose career spans military and fire service. A former forward-deployed paratrooper and combat reconnaissance team leader, he now serves as EMS Lieutenant with his local fire department, recently advancing toward leadership after passing the engineer’s exam.
Ms. Juarez joined the team in 2023 to assist the consultants with data collection, data entry, and conducting employee surveys. Angel has been an integral part of many implementation teams since joining CCG.
Ms. Gogna brings over 15 years of administrative experience to the team. Suzanne is responsible for Accounts Receivable and Human Resources.
