Over the years, Coleman Consulting Group has worked in a vast array of industries. This experience uniquely positions us to view the challenges each company faces with multiple perspectives. As we consult with police and fire departments, hospitals, manufacturers, customer service centers, transportation services, mines, municipal districts, utilities and financial service providers, we find that our proven solutions for one industry can often be adapted as a best practice for another industry to save money, improve service or productivity, and better meet your customer needs.
Proper scheduling reduces your operating costs, improves your quality of service, and increases customer satisfaction while improving employee morale. Coleman Consulting Group’s methodology and technology helps companies save millions of dollars every year. Change is not easy, but with a committed management team, a clear explanation of the business reasons for change, and involved employees who help to build the new schedules from appropriate models, effective change can be achieved.
Coleman Consulting Group is made up of a strong team of proven leaders from industry and academia. Most of our consultants are engineers with at least one post graduate degree and backgrounds in operations research, consulting and management of 24-hour operations. Our people are the backbone of Coleman Consulting Group. Our consultants are backed by years of experience – codified in training materials, processes, and our proprietary database that allows our engagement teams to provide the best solutions to our clients. The main goal of CCG executive management is to support the success of our change management teams.
Mr. Pereira is an internationally recognized expert on work practices and the deployment of personnel in diverse situations. His experience covers vast workforce optimization issues – from scheduling and shift management to increasing employee satisfaction, health, morale and performance. Since 1994, Frank has worked with both union and non-union companies in organizational management.
Mr. Juarez has more than 25 years of organizational development and operations management experience. Marco has helped companies save millions of dollars by implementing alternative schedules in more than 20 different states and five different countries.
Mr. Murphy has worked with hundreds of companies all over the world and in nearly every industry. Prior to joining CCG, Mr. Dennis worked for Exxon Company, USA for 11 years, managing several around-the-clock operations in three states. He is a registered professional engineer in Alaska, California, and Texas and has a Bachelor of Science degree from Santa Clara University and a Master of Science degree from Stanford.
As an operations management executive, Mr. Mertz has been involved in the startup and growth of companies including Game Stop, CompUSA, and NextJet. With over three decades of operations management experience, Jim is well-versed in corporate growth challenges, employee work/life balance, management evaluation, inventory control, logistics and customer service issues. Jim has been responsible for several 24/7 operations, call centers and has been involved in multiple IPO events.
Ms. Donnell graduated from Georgia Institute of Technology with a degree in Chemical Engineering. Before joining the CCG team, she spent time working as an environmental engineer on groundwater remediation projects. Taylor is currently a Captain in the US Army Reserves and recently earned her Master's of Science in Environmental Management from Webster University.
Mr. Kulp has a background in shift schedule design, change management, shiftworker health & safety training, and is a specialist in fatigue risk management. Kevin has analyzed and designed custom shift schedules and project managed over 100 clients including health care, power generation, mining, petrochemical, and food & beverage companies.
Ms. Bugas brings her business degree and experience in branding, business development and inventory management from her years working for corporate retailers based in San Francisco and Marin. Rebecca manages the social media accounts, website, email marketing campaigns and speaking engagements for the leadership team at CCG.
Mr. Litke's career spanned 34 years with four large food & beverage companies. Ken is an accomplished business leader with experience in manufacturing, supply chain and research & development.
Ms. Gogna joined Coleman Consulting Group in October 2015. She brings over 15 years of administrative experience to the team. Suzanne is responsible for Accounts Receivable and Human Resources.
Mr. White has been involved in the startup, growth and IPO of several companies as a financial and operations management executive. Tim is well versed in corporate growth challenges, resource management, employee work/life balance, inventory control, logistics, and customer service obstacles.
Mr. Freud spent his career in manufacturing operations. Always a pioneer, Joe has led the implementation of cutting-edge strategies including World-Class Manufacturing, Lean and Six Sigma. Joe will always say that the real benefits of change are realized through the efforts of people with a passion for creating a Great-Place-To-Work environment.
Mr. Rossi began his career as a Navy Seal/Frogman and brings 15+ years of experience in career/job transition planning, coaching and mentoring. Gary is skilled at managing a wide variety of team members and conducting performance reviews.
Mr. Higgs is a veteran US Navy officer with over 20 years experience leading technical teams and activities in the Aerospace and Defense industry. Ron has worked with clients in several industries from startups to large corporations on leadership and organizational development, technical program management, and continuous improvement in the achievement of their business goals.
Mr. Dovenmuehle’s 12-year career in nuclear power operations has given him an intimate knowledge of 24/7 schedule design. As a US Navy submarine veteran and former Duke Energy nuclear plant reactor operator, he knows the value that a best fit schedule can bring to an organization. Justin is passionate about schedule design, workflow efficiency, human performance, and safety.
Mr. Taylor graduated with a Bachelor of Science in Computer Science from the University of Missouri Kansas City. Before joining Coleman Consulting Group, Stuart did data analysis, programming and software architecture design work in a number of industries, including projects with several Fortune 500 companies.
Mr. Silver has over 25 years of experience as a senior manager, operator, and technical trainer in the nuclear industry. A 22-year veteran of the U.S. Navy Submarine Force, Scott retired as a Nuclear Master Chief Machinist Mate in 2003. Prior to CCG, Scott served as the Tennessee Valley Authority’s Maintenance and Technical Training Manager, where he oversaw the technical and OSHA training requirements for over 250 engineers, chemists, environmental technicians, and maintenance specialists.