
91 more days off a year, cost neutral, with 85% union approval
Gallo Glass Company
Manufacturing
91
more days off per year, cost neutral
85%
union approval after six months
13
seven-day breaks per year
The problem
For 40 years, Gallo Glass employees worked the same 8-hour Southern Swing schedule: 14 straight days out of every 15. The family-owned Modesto plant (founded 1958) runs 16 lines around the clock and produces 2.5 million wine bottles a day. It already had one of the lowest attrition rates in the industry and average tenure above 10 years. Still, union employees and management both wanted more time off so people could be with their families and rest between shifts, without raising operating budgets. After evaluating several consulting firms, Gallo hired Coleman Consulting Group in 1997 for its union experience, its ability to stay cost neutral, and its focus on employee welfare. Connie Rush, HR Manager, put the goal plainly: give workers more time off so they could enjoy other areas of their lives, while holding the current operating budgets.
What we did
- Worked side by side with employees across all three shifts, measuring work flow and productivity around the three shift changes
- Surveyed every employee so the new program would meet their needs and stay cost neutral
- Designed a 12-hour schedule with Gallo management and the Glass, Molders and Pottery Union (GMP)
- Gained employee trust as a neutral party so management and the union could discuss change impartially for the first time
- Implemented the new schedules within two and a half months of the union approval vote
The results
- 91 additional days off per year
- 13 seven-day breaks per year
- 75% union approval at ratification, rising to 85% after six months
- Cost neutral: operating budgets held
- One fewer disruptive shift change, contributing to higher productivity and lower injury rates (not quantified)
- Employees chose the 12-hour schedule themselves; one employee who had left came back because of the new schedule, and others said "If they took this away from us, everyone would quit"
Bill Holmes, Vice President, Gallo Glass
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