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Trusted by Fortune 500 manufacturers, services companies, utilities, and government agencies
About Us
Which problem brought you here?
Most operations leaders are looking for solutions to one or more of these problems.
Demand volatility is breaking traditional staffing models
This problem can manifest in a number of different ways:
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Not enough people scheduled when needed
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Production plan is falling behind customer demand
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Inefficiency contributing to reduced production output or reduced customer service level
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Demand is outstripping ability to hire and train to meet the demand
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Work practices and policies make it harder to manage the workforce
Labor cost inflation is becoming a margin threat
An adverse labor variance may be the result of a number of factors:
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Absenteeism driving up overtime or inefficient labor usage
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High turnover and inability to fill open positions
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Consistently high overtime leading to reduced productivity
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Fatigue related performance decline
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Poor overtime/idle labor balance
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Supervisory staff spending too much time trying to mitigate the problem
- Temp labor exceeds budget
Workforce availability is becoming a staffing constraint
When recruiting efforts falter, companies experience:
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Excessive overtime to compensate for lack of staffing
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Reduced training and skills because there's "no time for training"
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Preventive maintenance becomes a backlog item
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Employees expected to do more to compensate for missing people
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Increased dependence on single "experts" to make it happen
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No clear path to improving
Our Methodology
The best solution is not simply the one that checks the boxes on paper. It is the one that supports operational performance, earns employee acceptance, and protects the long-term sustainability of the workforce.
Business Needs
Solutions designed around:
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Real demands of the operation
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Daily, weekly, monthly, and seasonal workload patterns
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Coverage requirements
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Service levels
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Labor costs
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Skill availability
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Capacity utilization
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Operational resilience
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Industry specific KPIs
Employee Desires
Solutions incorporate input to:
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Understand options and preferences of multiple solutions
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Prioritize quality-of-life issues
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Address fairness concerns
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Assess time off needs
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Include features to improve:
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Recruitment
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Retention
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Morale
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Engagement
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Health & Safety
Solutions evaluated for:
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Fatigue risk
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Recovery time
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Shift length
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Consecutive workdays
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Overtime exposure
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Factors affecting employee well-being
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Impact on physical safety
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Impact of product/service quality
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Impact on performance
FOUNDATIONAL PHILOSOPHY
A schedule is not a shift length or a day-off pattern. It is a system for deploying capital and personnel, with employee buy-in, and specific work, pay, and coverage policies.
Why choose CCG?
YOUR Employees are invested at
Every step of the process
Our solutions blend business needs, employee desires, Health & Safety
we bring Four decades of Experience
we are proven Leaders in schedule design and implementation
we have Experience in a range of industries
testimonials of our work speak to measurable change
News
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