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Trusted by Fortune 500 manufacturers, services companies, utilities, and government agencies
RESULTS
Results our clients can measure
A few of the stories on our Results page.
$1.2 million cut from the operating budget, with better customer service
Blue Cross Blue Shield of Michigan
About Us
Which problem brought you here?
Most operations leaders are looking for solutions to one or more of these problems.
Demand volatility is breaking traditional staffing models
This problem can manifest in a number of different ways:
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Not enough people scheduled when needed
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Production plan is falling behind customer demand
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Inefficiency contributing to reduced production output or reduced customer service level
Labor cost inflation is becoming a margin threat
An adverse labor variance may be the result of a number of factors:
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Absenteeism driving up overtime or inefficient labor usage
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High turnover and inability to fill open positions
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Consistently high overtime leading to reduced productivity
Workforce availability is becoming a staffing constraint
When recruiting efforts falter, companies experience:
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Excessive overtime to compensate for lack of staffing
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Reduced training and skills because there's "no time for training"
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Preventive maintenance becomes a backlog item
How we work
OUR METHODOLOGY
The best solution is not simply the one that checks the boxes on paper. It is the one that supports operational performance, earns employee acceptance, and protects the long-term sustainability of the workforce.
A full project is typically completed in 12 to 16 weeks.
FOUNDATIONAL PHILOSOPHY
A schedule is not a shift length or a day-off pattern. It is a system for deploying capital and personnel, with employee buy-in, and specific work, pay, and coverage policies.
“I highly recommend CCG for their exceptional scheduling expertise and nuanced understanding of union environments.”
Sr. Organizational Development Manager, Flexfab
Working with a union workforce? See how we involve the local from the first meeting to the ratification vote.
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