A few years ago a North American regional police authority asked us to find and implement a schedule that would improve service and...

A recent Wall Street Journal Article discussed the difficulty in finding workers for 911 call centers. As the labor market tightens, all...

Before you jump to conclusions, the title of this blog post isn’t implying that employees shouldn’t be given rest and lunch breaks. Yes,...

Is scheduling having an impact on workplace fatigue and accident rates?

Over the years, many of the employees I meet have said, “I work to live, not live to work.” I think that is true of most people. We work...

There are a number of time and attendance systems in use around the world, with only a handful of major players. Every one of the major...