“Chances are your schedules are filled with many hidden costs that are draining away millions of dollars each year. Would your business benefit from less downtime, fewer stops and starts, and greater flexibility in meeting customer needs? This is the first book on shift work that addresses the needs of businesses and their operations. Richard M. Coleman, an international authority on shift work schedules, provides practical information for everyone involved with round the clock operations, as well as businesses that contend with seasonal swings in demand. Coleman reviews the physical and mental pitfalls of shift work, and demonstrates schedules that provide flexibility and predictability to build loyalty in your workforce, while still meeting your business needs of maximizing productivity. This book is a must read for business owners, plant managers, union leaders, shift workers and their families, and even shareholders who invest in these businesses.”