For nearly 16 years, I had no idea what a consultant did. All I knew is that they helped companies improve. I learned from my dad, a Managing Partner with Coleman Consulting Group, that consultants specialize in finding solutions to make companies more efficient, but I never knew what exactly that meant. This summer, I am finally getting the opportunity to be exposed to the world of consulting. I will get to see and experience companies through a consultant's eyes. My colleg
I’ve been designing and implementing shift schedules for over 20 years. I get excited every time I have the opportunity to design something from scratch for a place that hasn’t even hired its first employee. In 2014, leading ceramic tile manufacturer Dal-Tile broke ground on its newest ceramic tile production facility in Dickson, Tennessee, and I was asked to work with the new management team to design shift schedules for the facility. The biggest challenge in designing the r
A few years ago a North American regional police authority asked us to find and implement a schedule that would improve service and reduce costs. The entire effort was backed by the chief of police, the officer’s association, and the police services board. At the time, police officers were essentially “flat-staffed” in large blocks throughout each day. The schedule did not account for workload variations by the time of day, the day of the week, or seasonal fluctuations. Nee
Whether you work in the mining industry or the service industry one thing is certain, you work on a schedule. One of the defining characteristics about every schedule is shift length. Eight’s, ten’s, twelve’s, is one really better than the other? Is there a “best” shift length? The answer is it depends. The only way to achieve the most ideal shift schedule is to consider Business Needs, Employee Desires, and Health & Safety equally, as portrayed in Coleman Consulting Group’s