Frank PereiraHow Does Fatigue Affect Your Employees?At Coleman Consulting Group, we have surveyed thousands of employees across the country and around the world. The health and safety...
Marco JuarezWhen Is Overtime Good for Business?That may sound like a strange question. Many people are conditioned to believe that overtime is never good for a business. The reality is...
Marco JuarezMore Capacity – More Days Off – Happy Employees – Win, Win Win!!!I love it when we make a real difference for both the employee and the company! This story starts out like so many others in...
Frank PereiraEmployee Retention is Sometimes About Just ListeningThis week I visited with managers from one of our multi-site customers. Spread across North America, this organization provides services...
Frank PereiraBack to school thoughts on Work/Life balanceNow that the summer is nearly over, many parents are getting ready for school. For many people, this tends to be a high demand period...
Frank Pereira and Marco Juarez9-1-1: We Have a Hiring ProblemA recent Wall Street Journal Article discussed the difficulty in finding workers for 911 call centers. As the labor market tightens, all...